Now enrolling for Wednesdays.
Online, 18:30-21:30, from Wednesday 27 January for 12 weeks. €240* (€175 conc.)
This course contains two modules. The purpose of Work Experience is to equip the learner with the relevant knowledge, skill and competence to participate in the workplace for a limited time, carrying out work-related tasks autonomously and/or in a supervisory capacity. The purpose of Communications is to equip the learner with the relevant knowledge, skill and competence to communicate verbally and non-verbally in a comprehensive range of everyday tasks and in work-related tasks independently and/or in a supervisory capacity.
- Studying online will require a PC/laptop with reliable broadband and a basic IT knowledge. How does online study work?
- Learners aged 18 and over.
- A pass Leaving Certificate or equivalent standard.
- Or relevant work and life experience for mature students.
- Talk to us if you have any questions.
- Find out more about the type of people who take our courses.
Course costs already include QQI certification.
Now enrolling for Online classes.
Study online with live video-conferencing on Google Meet, email tutor support, free Google Docs and Microsoft Office Online, and your study notes and course materials online on Moodle. How do online classes work?.
Times: 18:30 to 21:30
Duration: 12 Weeks
Starting: Wednesday, 27 January 2021
Price: €250.00, *€240.00 with online discount, €175.00 for Social Welfare, €175.00 for Old Age Pension recipients, €150.00 for current and just graduated Mallow College day students. (Course costs already include QQI certification.)
- Analyse work-related issues and trends in a chosen public, private or voluntary area of work.
- Demonstrate understanding of the up-to-date theoretical and or technical knowledge underpinning practice in a particular area of work.
- Research the rights and responsibilities of employees and employers in the particular work context, to include health, safety and welfare at work, equality legislation, union representation and regulations relating to pay and confidentiality.
- Reflect on challenges and opportunities in the chosen public, private or voluntary sector globally and nationally, to include the impact of challenges and opportunities on personal career choice and direction.
- Utilise effective written and interpersonal communication skills, drawing on appropriate communication technologies, to include a CV, letter of application, evidence of job-finding skills and skills checklist.
- Present a detailed personal skills audit and career plan for a specific vocational area, to include personal goals and action points, development opportunities and career paths.
- Demonstrate supervisory skills and capacities, to include the skills and qualities required for a particular post in the public, private or voluntary sector.
- Investigate options for future education, training and employment in light of work experience.
- Critique current issues in communications and information technology, to include digital and mobile technology, the internet, and the policies and principles relevant to a vocational area.
- Evaluate in practical terms the elements of legislation that must be observed in a personal and or work context, to include health, safety and welfare at work and communications-related legislation, and the responsibilities that apply when working in a supervisory capacity.
- Assess the impact of non-verbal communication and of the physical environment in everyday human interaction.
- Construct non-verbal and visual messages, aids, images and environments that promote interpersonal communication, to include presentation aids, handouts, physical arrangement of meeting rooms.
- Utilise listening skills in a variety of roles and contexts, to include note-taking, receiving messages, taking minutes, reporting, summarising, paraphrasing.
- Participate in formal and informal working groups, to include leading or facilitating, note-taking, summarising discussion, agreeing outcomes and action points.
- Use reading techniques to include skimming, scanning, reading for detail, for overview and analysing on a range of written material, including media texts, official documents, business communications, literary texts and technical and or vocational material.
- Use drafting, editing and proofreading skills and the correct conventions of language usage including spelling, punctuation and syntax to produce formal written communications relevant to a particular vocational area, to include reports, correspondence, faxes, memos, minutes.
- Use research skills to investigate relevant topics, to include use of effective study skills, research methodologies and enquiry techniques.
- Demonstrate vocal and interactive skills in personal and professional contexts, including an oral presentation, discussion, debate, meeting, interview and or job seeking skills and for the purposes of persuading, informing, advocating, regulating.
- Work independently and or in a supervisory capacity, displaying qualities such as assertiveness, selfconfidence, tact, diplomacy, empathy and patience.
- Official QQI specifications and assessment breakdown: QQI 6N1946 Work Experience, Level 6, QQI, 6N1950 Communications, Level 6