Online Tuesday 6.30-9.30
Starting Tuesday, 26 September 2023
The course is designed to strengthen and develop your management skills. This course is perfect for you if you want to become or are new to or have no formal training for a Supervisor / Team-Leader / Manager role and would like to update your communication, motivation, and leadership skills.
Live Online, 18:30-21:30, from Tuesday, 26 September 2023 for 12 weeks. €250* (€185 conc.)
Supervisory Management – QQI Level 6
|Nights||Tuesday Remote & Tuesday on-site in Charleville|
|Times||18:30 to 21:30|
|Starting||Tuesday, 26 September 2023|
Live video-conferencing on Google Meet, email tutor support, free Google Docs and Microsoft Office Online, study notes and course materials online on Moodle.
How do online classes work?
*€240.00 with online discount, €175.00 for Social Welfare/PUP, €175.00 for Old Age Pension recipients, €150.00 for current and just graduated Mallow campus day students, FREE on the Training Support Grant.
|Deadline||Enrol Online before Monday, 18 September 2023|
- Learners must be aged 18 and over.
- Find out more about the type of people who take our courses.
Course costs already include QQI certification.
Courses can be free for Social Welfare or PUP recipients with the Training Support Grant (up to €1,000 per year).
Learning Outcomes Learners will be able to:
1 Summarise the duties and responsibilities of a supervisory manager, to include reference to relevant policies and services in the chosen vocational or work environment
2 Evaluate up-to-date industry standards, guidelines and recommended practices that affect the work environment, to include the purpose and methods of supervision, the staff code of conduct, advantages and disadvantages of in-house and contract staff, and of membership of professional or trade associations, trade unions and/or a works committee
3 Describe the precautions necessary to safeguard information and/or records
4 Describe key steps required to recruit staff, to include pre-planning, methods to source and screen staff, 2 use of an application form to shortlist candidates, and the benefits of a chosen approach
5 Analyse the risks for which adequate insurance cover is recommended
6 Draft a range of procedures for work-related activities, to include lines of communication with clients, colleagues and other relevant parties, procedures for maintaining effective standards of service, criteria for staff recruitment, criteria for supervisory procedures
7 Devise a system for maintaining work-related records, to include operational records, a work roster for operational staff, and a maintenance schedule for equipment and vehicles
8 Prepare a departmental budget, to include details of planned spending under a number of headings and of contingency spending
9 Train staff, drawing on up-to-date industry standards in training using appropriate aids and supporting material, and assessing the suitability of individuals during the training session
10 Carry out staff evaluations to include achievement of objectives, feedback on performance, identification of opportunities for personal development.