This course provides the successful learner with a nationally accredited award in the theory and practice of early childhood education and care. The learner will gain knowledge, skills and the competence to work independently and under supervision in a range of early childhood care and education settings. It is made up of 8 components and… >>
With a focus on prevention, the MAPA® (Management of Actual or Potential Aggression) programme teaches management and intervention techniques to help you cope with escalating behaviour in a professional and safe manner.
The focus is on verbal de-escalation, prevention, and early intervention. Safe physical intervention options are also taught, to be used only as a last resort.
The programme gives you an effective framework for decision making and problem solving. You’ll leave the course equipped with the skills and confidence to champion a culture of care, welfare, safety, and security.
- Recognise / describe the verbal and non-verbal signs which precede an aggressive episode.
- Identify and implement an appropriate staff response to minimise escalation of the situation and aim to avert a crisis.
- Discuss techniques used to deal with an aggressive situation effectively and immediately before matters escalate.
- Consider how the principles of MAPA can be applied in practice and will have the opportunity to analyse how they can address their department’s individual challenges.
- Outline personal safety techniques.
- No previous experience required.